WFMA is architected and designed on multi-tenancy model. The host (the SaaS business owner) can register any number of customers. Customers will operate their business and handle data in silo and securely.

WFMA brings in tangible benefits to the staffing organizations with special features, processing flexibility, processing automation and end-to-end integration. WFMA will enhance the staffing organizations’ operational efficiency as a whole. Apart from the staffing organizations’ respective self-operated portals, WFMA provides self-operated portals to the interfacing business entities like organizations’ clients, vendors, placement agents, regular employees, contractors and vendor resources. WFMA’s end-to-end operational coverage with maximum process automation enable the staffing organizations maintain their non-billable resources pool size significantly low and constant, which results in increasing profitability perpetually with the staffing organizations’ business expansion.

WFMA provides solutions to overcome the inherent problems and challenges faced by most of the staffing organizations. These challenges practically fetter the staffing organizations from scaling up their business faster, increasing revenue, increasing profitability, and maintaining CRM. WFMA services alleviate the problems and challenges, and thus help the staffing organizations exceling in their businesses.

WFMA provides services in two levels; “Core Services” and “Special Services and Features”. Staffing organizations have to perform certain functions for running their businesses. WFMA obviously covered those functions and implemented them as “Core Services”. WFMA’s core services raise the staffing organizations’ operational efficiency bar and take the staffing organizations achieve to a standard capability level, by which the staffing organizations leave their competitors behind. “Special Services and Features” further boost up organizations’ operational efficiency and efficacy level. WFMA’s special services take the staffing organizations beyond the standard capability level and help them standing out of the crowd.

WFMA embraces staffing organizations of all sizes and financial capabilities, without compromising on any business functions. Thus, the business owner gets the opportunity to have larger number of customers. Depending on the spending decision, staffing organizations can avail “Special Services”, as top up services. But without any special services also, staffing organizations can avail all the business functions as core services.

WFMA provides a unified platform for all the users of the business owner, the customers, and all the interfacing business entities of the customers. Users have 24X7 real-time access to the unified platform through their self-operating portals. The unified platform makes the system operational/maintenance work of the business owner’s infrastructure/system engineers less complex.

WFMA services for the staffing organizations span across resource pool management, contract management (client, placement agents, vendors, contractors), resource deployment management in billable and non-billable projects with different timesheet cycles, timesheet management including generation, approval and rejection, billing management including bill generation, and invoice management including invoice generation. Staffing organizations’ resource pool consists of regular employees, contractors and vendor resources.

WFMA does automatic monitoring of the important events like staffing organizations’ contract expiry, resource separation, deployment expiry, client project expiry. WFMA keeps giving email alert on the events, which helps the staffing organizations management taking effective decisions and proactive actions. Apart from the automatic monitoring and alert, WFMA provides monitoring findings online also.

Using WFMA services, staffing organizations capture and prepare data at source. Staffing organizations have departments like Finance, Payroll, Leave Accounting, Human Resource. These departments require input data for further processing. As for example, finance department needs bills data for making payments and posting the same in ledgers. Payroll and leave account departments need working hours and leave data, etc. As WFMA captures and prepares those data at source they are correct and authentic, i.e., there is no chance of the data getting manipulated or tampered. WFMA can cater required data to the Finance, Payroll, Leave Accounting, and Human Resource departments of the staffing organizations for downstream processing.

WFMA provides capability to the staffing organizations in configuring computational behaviors as per their business decision. For example, a staffing organization may want to have internal projects timesheet approval in one level, whereas another organization may want to have it across three levels of approver. A staffing organization may want to set contract expiry notification threshold at 7 days, whereas another staffing organization may want to set it to 15 days. WFMA provides many such controllers for configuring the computational behaviors of the staffing organizations.

Access and control on WFMA functions and data is driven by Roles of the Users. WFMA provides a set of roles for the staffing organization business. Each user in the system is attached to a role. Upon successful login, a user lands up on a dashboard, pertaining to his/her role. Dashboards show data pertaining to the logged in user and the user’s role.

WFMA provides powerful functions with flexibility to the business owner for managing and controlling the business. The business owner “Root” Administrator is the role of highest privilege. The Host Root Administrator can create other host administrator users to distribute the job load, which may be required when number of customers goes high. The Root Administrator is privileged to perform certain critical business functions.

The business owner earns revenue from the invoices raised to its customers. Invoice generation is one of the most important functions in the business. The business owner just needs to configure service prices and other relevant parameters as per his/her business decision, and WFMA keeps generating the customer invoices automatically. The automatic invoice generation facility enables running the business self-propelled way. The business owner can enable or disable the automatic invoice generation facility anytime. In case the automatic invoice generation is disabled, the business owner can generate invoices online.

WFMA processes customer invoices on the basis of how the staffing organizations use various services and the service prices configured by the business owner. WFMA lets the business owner configure price at service level and at the service slab level, as well. For the purpose of setting service prices at more granular level, the business owner can break down the services in slabs. Service slabs are defined by the load handled by the system pertinent to the service. As for example, the “bill generation service” can be broken down in slabs by number of bills generated. The business owner has the control to configure the monthly invoicing cutoff date also.

The business owner can control free trial offer for staffing organizations. As per the business decision, the business owner may or may not offer free trial. The business owner can revoke an existing free trial offer any time. The business owner can change the number of days of the free trial period.

A staffing organization can unsubscribe at any point, irrespective of being in free trial period or regular invoicing cycle. A staffing organization not unsubscribing during free trial period implies that the organization intends to continue with WFMA services. In that case, WFMA transforms the staffing organization to regular invoicing cycle, as soon as free trial period is over. WFMA provides facility to the business owner for performing the transformation both online and automatic mode.